Privacy Policy for Total Pest Control Management

Effective Date: November 2024

At Total Pest Control Management, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our pest control services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you interact with us, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Service Information: Details regarding the pest control services you request, including the type of pests, property location, and any special instructions.
• Payment Information: Billing details such as credit card information or other payment methods, though we use secure third-party services to process payments.
• Website Usage Data: Information about how you use our website, including browser type, device type, IP address, and browsing behavior, through the use of cookies or similar technologies.

2. How We Use Your Information

We use your personal information to:

• Provide Pest Control Services: To deliver the services you request, schedule appointments, and follow up on service completion.
• Communicate with You: To respond to inquiries, send service confirmations, reminders, updates, or follow-up surveys.
• Improve Our Services: To enhance our website, services, and customer support by analyzing your feedback and usage patterns.
• Billing and Payment Processing: To process payments securely and manage account information.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests, or to protect our legal rights and the rights of others.

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable physical, electronic, and managerial measures to safeguard it. These measures include:

• Encryption: Use of encryption protocols (such as SSL) to protect sensitive data during transmission.
• Access Control: Limiting access to personal information only to employees or contractors who need it to provide services.
• Data Storage: Secure storage of your personal information in compliance with data protection laws.

While we strive to protect your data, no system can be 100% secure. We encourage you to take steps to protect your own information, such as using strong passwords and logging out of accounts when not in use.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate our services, such as:

• Payment Processors: For processing payments securely.
• Service Partners: When necessary, to coordinate specific pest control treatments or services on your behalf.
• Legal Requirements: In response to a legal request, such as a subpoena or government investigation, or to protect the safety, rights, or property of Total Pest Control Management, our clients, or others.

These third parties are obligated to use your personal information only as necessary to perform their functions and to maintain the confidentiality and security of your data.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your interactions with our website. These technologies help us improve your browsing experience, analyze website traffic, and personalize content.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of certain parts of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can request access to the personal information we hold about you, and we will provide you with the ability to correct or update any inaccuracies.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or communications from us by following the unsubscribe link in our emails or contacting us directly.
• Data Deletion: You can request that we delete your personal information, subject to certain legal obligations and retention policies.

To exercise any of these rights, please contact us at tpms.india@gmail.com .

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of those third-party sites before providing any personal information.

8. Children's Privacy

Total Pest Control Management does not knowingly collect personal information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us:

Total Pest Control Management
Address: SCO. 419-20, 2nd Floor, Sector-35-C Chandigarh
Phone: 99888 75583 ,9816662224, 099883 38022, 0172-4069333
Email: tpms.india@gmail.com